Analyzing the Impact of COVID-19 on Consumers, Markets & Industries

Many of the library’s business research databases are publishing special analysis of the impact of the global COVID-19 pandemic on consumers, markets, and industries. Below is a roundup of key resources providing unique and timely content to keep you up-to-date and well informed.

Search tip: Look for a special COVID-19 link, button, icon or banner on the landing page of each database to be directed to their collection of COVID-19 insights, analysis and statistics. Then, conduct keyword searches in the databases to search for additional information.


eMarketer
Database focus: digital marketing, advertising, and media; retail and e-commerce; social media; mobile technology; and consumers. Global coverage.

Examples of recent reports, analysis, and charts: US Consumer Confidence Amid the Coronavirus Pandemic | Bored At Home: US Consumers May Be Eyeing New Subscription Services | Telemedicine Could Be More Widely Adopted Due to the Coronavirus | Coronavirus Impact: Expected Post-Outbreak Vacation Behaviors Among US Internet Users


Euromonitor Passport
Database focus: Global economic, industry and consumer research, data and analysis.

Examples of recent reports and analysis: Coronavirus Price and Availability Tracker | Coronavirus Economic Scenarios | The Impact of Coronavirus on Luxury Goods | Coronavirus Outbreak to Accelerate Household Wellness Trends | Coronavirus Impact on Consumer Payments.


Forrester Research
Database focus: impact of technology on consumers, customer experience, marketing, and business strategy.

Examples of recent insights and reports: Redesign Physical Spaces Now in Response to COVID-19 | Improve Customer Experience in Response to the Coronavirus Pandemic | US Shopper Insights and the Impact of COVID-19 as of Early April 2020 | Base Your Marketing Priorities During COVID-19 on Your Company’s Context


Gartner Group Resources
Database focus: IT-related topics and technology, business and management insights.

Examples of recent articles, insights, and reports: Consumer COVID-19 Concerns Tracker | Redeployment of Employees During Times of Disruption Into Agile Teams | Focus on Virtual Customer Engagement to Maintain Effectiveness During the COVID-19 Pandemic | 9 Questions to Measure Employee Engagement During Disruptions


IBISWorld Industries and Markets
Database focus: US Industry reports (including a wide variety of specialized industries), Business Environment Reports, and selected Global Industry reports

Examples of recent insights and on-demand webinars: Will Working from Home Remain? | Webinar: COVID-19 & the Accounting Industry | Industry Impacts of Social Distancing

Note: Individual industry reports are being updated with relevant information and analysis surrounding the COVID-19 outbreak. View a list of updated reports.


IHS Connect
Database focus: Analysis of business conditions, economic data, and risk assessment for countries, continents, and regions.

Examples of recent analysis: Impact of COVID-19 virus on the MENA region | Fears unbound: Geopolitics after the pandemic | Daily COVID-19 roundup: Russia has second highest rate of COVID-19 infections, dispute over mortality rate continues


Mintel Market Research
Database focus: U.S. consumer lifestyles, attitudes and behavior; market research reports for consumer products and services. Also includes selected international coverage.

Examples of recent reports and analysis: Grocery Retailing | Haircare From Home During COVID-19 | Brands Play the Long Game to Connect with Consumers | COVID-19’s Economic Impact Will Reshape US Consumer Behavior and Shift Market Demand


NBER Working Papers

Database focus: The National Bureau of Economic Research (NBER) Working Papers make results of NBER research available to other economists in preliminary form to encourage discussion and suggestions for revision before final publication.

Examples of recently released working papers: “When Do Shelter-in-Place Orders Fight COVID-19 Best? Policy Heterogeneity Across States and Adoption Time” by Dhaval M. Dave, Andrew I. Friedson, Kyutaro Matsuzawa, Joseph J. Sabia | “Which Retail Outlets Generate the Most Physical Interactions?” by Avi Goldfarb, Catherine Tucker | “The Macroeconomics of Testing and Quarantining” by Martin S. Eichenbaum, Sergio Rebelo, Mathias Trabandt


Statista
Database focus: portal for quantitative data, statistics and related information. Global coverage.

Examples of recent statistics, charts, infographics, and dossiers: Coronavirus (COVID-19) Disease Pandemic- Statistics & Facts | Where Americans See Misinformation | Coronavirus: Impact on e-Commerce in the U.S. | Main Worries and Concerns about the COVID-19/Coronavirus Pandemic 2020 in the United States, United Kingdom and Germany


U.S. Census COVID-19 Data Hub

Focus: contains key demographic and economic data from Census programs including the American Community Survey and County Business Patterns program.

U. S. Census Real-Time Trackers: Household Pulse Survey and Small Business Pulse Survey.

Focus: The Household Pulse survey is collecting data on a range of ways in which people’s lives have been impacted by the pandemic. Data collection started started April 23 and the Census plans to collect data for 90 days before releasing their results. After that, the survey will be updated weekly. The Small Business Pulse survey data tabulations and visualizations will be available on their site beginning in mid-May and will be updated weekly through June.  


The library provides online personal subscription to three leading news sourcesFinancial TimesNew York Timesand Wall Street Journal. If you have questions about registering or renewing your accounts (NYT and WSJ subscriptions expire annually on their anniversary), please contact the Reference Desk.


Want to explore more? Visit the library’s Databases A-Z page to view a complete listing of library databases. Use the options at the top of the list to filter by subject.


Database of the Month provides a very brief introduction to useful library databases, highlighting key features you should know about. If you would like more information about this resource (or any of the library’s databases), please contact us for research assistance. If you would like a demonstration of these resources for a class, please schedule a research instruction class using the instruction request form.

Online Help: Summer Hours [updated May 14]

You can find detailed information on how to access the library’s services and resources online—including special services for faculty—on the Bentley Library Coronavirus Updates & Remote Services page.

Hours Updated May 14, 2020

Now that the spring semester has ended we are making some changes to our online help hours for the summer. These hours go into effect Monday, May 11, but are subject to change. Please continue to follow our updates here!

You can find detailed information on how to access library services and resources online—including special services for faculty—on the Bentley Library Coronavirus Updates & Remote Services page.

Reference Desk

If you need help with research for classes or projects over the summer, you can contact the Reference Desk via email, chat, and text. Librarians are also available for research consultations via Zoom.

Reference Desk hours:
Sunday:2:00 p.m. – 7:00 p.m.
Monday-Thursday:8:30 a.m. – 7:00 p.m. [updated]
Friday: 8:30 a.m. – 4:00 p.m.
Saturday:closed
Reference Desk contact:
Email:refdesk@bentley.edu
 Text:781.728.0511
 Live Chat:Chat with a Reference Librarian

Research Consultations: Research Help by Appointment

Research consultations are scheduled one-on-one meetings with a reference librarian. You can also schedule these consultations for a small group. Consultations usually last 30 minutes and take place during Reference Librarian hours as listed above.  All consultations will be held using Zoom. Please schedule a Research Consultation using our online form. 48 hours advanced notice required.


Library Services Desk

For all other library questions, including questions about your library account, please contact the Library Services Desk:

Library Services Desk hours:
Sunday2:00 p.m. – 7:00 p.m.
Monday – Thursday8:00 a.m. – 7:00 p.m.
Friday8:00 a.m. – 4:00 p.m. [updated]
Saturdayclosed
Library Services contact:
Emaillibraryservices@bentley.edu
Live ChatChat with Library Services

April's Digital Arrivals! New E-books and Audiobooks

Take a look at the digital e-books and audiobooks that we aquired last month! You’ll find a mix of academic books and popular reading titles, offered on a variety of platforms including eBook Central (ProQuest) and OverDrive.

Go to the New Books & DVDs page and use the “ALL NEW BOOKS” link to see April’s e-book acquisitions. To view new audiobooks, use the “AUDIOBOOKS” link. Please note that due to differences in the way that e-books are currently cataloged, the “Subject” lists are not active and will not display our most recent digital acquisitions.

Click to browse all of April’s new e-book arrivals.

You can also browse OverDrive downloadable e-books and digital audiobooks directly via our OverDrive site. Bentley users now have a choice of OverDrive apps to use – the original OverDrive app and/or the new Libby app. For help using OverDrive, view their Getting Started page or contact the Reference Desk for personal assistance.

End of Semester News & Reminders

As we wrap up this unprecedented semester and prepare for finals, we wanted to share some library news and reminders with you before summer break.

Due dates and returns

Currently, the Bentley Library building remains closed. All due dates for borrowed materials have been extended until at least August 31. Login to your library account to check the status of your items. If you are near campus and would like to return your library materials you may deposit them in the book return at the main entrance. Please contact libraryservices@bentley.edu if you have questions.

Online access to research databases, e-books, streaming films and more

Your Bentley email address and password will continue to grant you remote access to most library databases and electronic resources – anytime, anywhere.

Looking to relax with some summer reading? You can download popular and bestselling books and audiobooks from OverDrive. Our collection usually has a shorter wait time than public libraries, and Bentley Library users now have access to OverDrive’s new “Libby” app. Take a look at OverDrive’s Getting Started resources for information and help.

Stay well-informed in these rapidly changing times with your personal online subscriptions to the Financial Times, New York Times, and Wall Street Journal. If you have questions about registering or renewing your accounts (NYT and WSJ subscriptions expire annually on their anniversary), please contact the Reference Desk.

Research assistance

If you need help with research for classes or projects over the summer, you can contact the Reference Desk via email, chat, and text. Librarians are also available for research consultations via Zoom.

Customized library research guides provide guided help with course projects, common topics, and popular subjects. Lastly, don’t forget to check our FAQs database.

Follow our news, tweets, photos, stories and posts

Follow us to keep up with what’s happening this summer and learn about any changes to expect when we’re back in the fall. Updates regarding hours and operations will be shared in this blog, on our website, on the Bentley Library Coronavirus Updates and Remote Resources page, and via our social media channels. We’re @BentleyLibrary on Twitter, Instagram, and Facebook.

Stay safe, stay healthy, and have a great summer break!

Library Building Closed, Online Services & Resources Are Open!

Effective at 6:00 p.m. on Tuesday, March 17, the Bentley Library is closed until further notice.

Library staff will continue to support online teaching and research to Bentley students, faculty, and staff. Below is a brief summary of how the Library will continue to deliver library services and resources remotely.

You can find detailed information on how to access these services and resources online—including special services for faculty—on the Bentley Library Coronavirus Updates & Remote Services page. This page will be updated as needed.

The following resources and services will be available:

  • Electronic resources including databases, ebooks, and streaming films
  • Research help via email, text and live chat
  • Research consultations via Zoom
  • Interlibrary Loan for articles and book chapters. Please note that due to COVID-19 service disruptions at libraries across the country we cannot guarantee that ILL requests will be fulfilled. 
  • Due to the exceptional circumstances we face, we are temporarily instituting Student Scan on Demand. We will try our best to ensure that students have access to portions of books or articles in our physical collections for classwork and research by making digital copies.

Due dates and late fees:

  • Overdue fines will be suspended for all items, including interlibrary loan materials. 
  • Due dates for all items will be extended to the end of the semester.

The following services will be unavailable:

  • Borrowing of physical materials including books, DVDs, and ILL requested items
  • Museum passes 
  • All library and RSM Art Gallery events have been canceled

We also encourage you to check our website and this blog for updates, and to follow @BentleyLibrary on Twitter, Instagram, and Facebook.

The safety and well-being of the Bentley community and our staff remain our highest priorities and we thank you in advance for your flexibility and cooperation during this time.

Official university updates and communications related to COVID-19 are available at https://www.bentley.edu/coronavirus.

Bentley Library Coronavirus Updates & Remote Services [updated 3/17/20]

Information about off-campus access to library services and resources, including databases, e-resources, research help, and Interlibrary Loan, can be found on the Bentley Library Coronavirus Updates & Remote Services page. This page will be updated as needed.


March 17, 2020

Effective at 6:00 p.m. on Tuesday, March 17, the Bentley Library is closed until further notice.

Library staff will continue to support online teaching and research to Bentley students, faculty, and staff. Below is a brief summary of how the Library will continue to deliver library services and resources remotely. You can find detailed information on how to access these services and resources online—including special services for faculty—on the Bentley Library Coronavirus Updates & Remote Services page. This page will be updated as needed.

The following resources and services will be available:

  • Electronic resources including databases, ebooks, and streaming films
  • Research help via email, text and live chat
  • Research consultations via Zoom
  • Interlibrary Loan for articles and book chapters. Please note that due to COVID-19 service disruptions at libraries across the country we cannot guarantee that ILL requests will be fulfilled. 
  • Due to the exceptional circumstances we face, we are temporarily instituting Student Scan on Demand. We will try our best to ensure that students have access to portions of books or articles in our physical collections for classwork and research by making digital copies.

Due dates and late fees:

  • Overdue fines will be suspended for all items, including interlibrary loan materials. 
  • Due dates for all items will be extended to the end of the semester.

The following services will be unavailable:

  • Borrowing of physical materials including books, DVDs, and ILL requested items
  • Museum passes 
  • All library and RSM Art Gallery events have been canceled

Official university updates and communications related to COVID-19 are available at https://www.bentley.edu/coronavirus.


March 13, 2020:

Library staff are making plans for providing services, resources, research assistance, and instruction when online classes begin on March 23. Currently, the library plans to be open next week as listed below, but this schedule may change at any time in accordance with university policies. Official university updates and communications related to COVID-19 are available at https://www.bentley.edu/coronavirus.

Library Hours March 15-21, 2020

Sunday, March 15:
1:00–9:00 p.m.

Monday, March 16–Friday, March 20:
8:00 a.m.–6:00 p.m.

Saturday, March 21
closed

Please continue to visit the library’s website for library news updates and check the library’s hours calendar online before visiting.

The safety and well-being of the Bentley community and our staff remain our highest priorities and we thank you in advance for your flexibility and cooperation during this time. Please contact Library Services at libraryservices@bentley.edu or 781-891-2168 if you have questions or need assistance.

Special Library Hours: Sunday, March 15 - Saturday, March 21

Bentley University has announced that classes will not be held March 16–20 as the university and students prepare to move to remote, online classes beginning Monday, March 23.

The Bentley Library will be open Sunday, March 15–Saturday, March 21 to accommodate faculty, staff and students who need access to our physical collections and resources.

Currently, the library plans to be open as listed below, but this schedule may change at any time in accordance with university policies. Please visit https://www.bentley.edu/coronavirus for university updates and communications related to COVID-19. 

Library Hours March 15-21, 2020

Sunday, March 15
1:00–9:00 p.m.

Monday, March 16 – Friday, March 20
8:00 a.m.–6:00 p.m.

Saturday, March 21
closed

Library staff are making plans for providing services, resources, research assistance and instruction when online classes begin on March 23. We will continue to update the community as information becomes available. Please visit the library’s website for library news updates and check the library’s hours calendar online before visiting.

Bentley users can connect to databases and e-resources from any location with internet access. Information about off-campus access to library services and resources can be found on the Bentley Library Coronavirus Updates & Remote Services page.

The safety and well-being of the Bentley community and our staff remain our highest priorities and we thank you in advance for your flexibility and cooperation during this time. Please contact Library Services at libraryservices@bentley.edu or 781-891-2168 if you have questions or need assistance.