We have been notified by SRDS that they will begin a scheduled maintenance window on Saturday, December 26, that will cause all SRDS databases, including Claritas 360, to be unavailable for approximately one week. Service should be restored on January 4, 2021.
We encourage you to retrieve any information you may need before December 26, and apologize for the inconvenience caused by this downtime period. Service updates will continue to be posted on the SRDS database platform page.
Due to necessary IT System Maintenance, users may experience intermittent issues accessing the library’s website, library.bentley.edu, on Friday, June 12 from 7:30-9:30 a.m. If you experience issues after 9:30 a.m, please clear your browsing history and restart your browser. For further assistance please contact the Help Desk at firstname.lastname@example.org, 781.891.2854 (faculty/staff) or 781.891.3122 (students).
Please contact the Reference Desk at email@example.com or 781.891.2300 if you have any questions about the downtime or need help.
Resolved 01/03/19 at 4:30pm: All library systems are now back online. Please let us know if you experience any problems. Thank you!
Update 01/03/19 at 3:30pm: We’ve run into a problem with this morning’s migration. Access to the catalog is currently unavailable. We will continue to post updates here. We apologize for the inconvenience and appreciate your patience!
Due to a planned system migration, the library catalog, Encore search platform, interlibrary loan, reserves, and circulation system will be unavailable on Thursday, January 3, from 9:00 a.m. – 1:00 p.m.
The upgrade that was initiated on Monday is scheduled to be completed this Friday, October 19, between 4:00 a.m. and 8:00 a.m. During this time the library’s catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable. You may still access our databases, ebooks, and streaming films.
We apologize for any inconvenience this causes, and thank you for your patience. Please contact the Reference Desk at firstname.lastname@example.org or 781.891.2300 if you have any questions.
Due to a necessary software upgrade, the library’s catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable on Monday, October 15, between 4:00am – 8:00am. You may still access our databases, ebooks, and streaming films during this time. We apologize for any inconvenience this causes.
Please contact the Reference Desk at email@example.com or 781.891.2300 if you have any questions.