Our Turn: The Library Responds to 14 Days to Have Your Say!

Our response to the 14 Days to Have Your Say blog:

The staff of the Bentley Library thanks everyone who submitted their comments, suggestions, criticisms, and compliments during the most recent installment of the 14 Days to Have Your Say blog (March 16 – March 29, 2010).

During the time that the blog was open, the library staff only read/listened to the conversation, hoping to encourage a free and open discussion.  Now that everyone has “had their say”, we’ll address those issues that arose most frequently (though be assured that we read closely every comment made!).  To view our responses by category please visit the 14 Days to Have Your Say blog.  Or, you may click here to view the full document.

Check out our track record:

We wouldn’t run 14 Days to Have Your Say if we weren’t committed to bettering our resources and services, and we want you to know that we are listening. In fact, here’s a quick list of changes that the Bentley Library made in response to the feedback we received from the last 14 Days blog, which ran from October 21 – November 3, 2008.

  • 24-hour library access during final exams
  • Earlier opening on weekdays (7:30am)
  • Longer borrowing time for popular DVDs (increased from 3 days to 7 days)
  • Allowing faculty DVDs to circulate to all students, staff and faculty (previously these did not circulate, now circulate for 3 days)
  • Installation of signage about smoking restrictions at the entrances to the Library
  • Installation of cell phone booths to combat noise from cell phone users who refuse to walk far to designated places
  • Added a login-free, anonymous “Help Keep the Library Quiet” chat widget to the library’s home page
  • Installation of new light sconces on the walls on all three floors of the building; upgraded the lighting in the stacks on the lower level and outside the Writing Center
  • Worked with Sodexho to continue expanding Einstein’s hours

We’re still listening…

We’d like to remind you that you don’t have to wait for the next 14 Days to Have Your Say to voice your opinion or make a recommendation. Simply use the “Suggest a Purchase/Comments” link on the bottom of the library’s website and send us your feedback anytime.

Thank You for Participating in 14 Days to Have Your Say!

The Bentley Library would like to thank everyone who took the time to visit the 14 Days to Have Your Say! blog.   Between March 16 and March 29 we recorded 5,275 blog views and logged 103 posts and 70 comments.

You gave us much to consider, and over the next couple of weeks we will be reviewing what everyone had to say.  Stay tuned….we promise to post our responses as soon as we possibly can.  In the meantime, you can read what everyone had to say by visiting 14 Days to Have Your Say!

14 Days to Have Your Say!

14 Days to Have Your Say!
Tuesday, March 16 – Monday, March 29

Now’s Your Chance to Tell the Bentley Library What’s On Your Mind.

The Bentley Library is pleased to announce the launch of the 14 Days to Have Your Say! blog.  This limited-life blog is an open forum for the Bentley community – an opportunity to post your comments, criticisms, and kudos, as well as to read what others are saying about the library.  Don’t be shy, tell us what’s on your mind!

Go to http://library.bentley.edu/14days to have your say.

The 14 Days to Have Your Say! blog will be open Tuesday, March 16 – Monday, March 29, 2010.  Do you have questions about this project?  Please visit the About and FAQs pages, or contact the Reference Desk at refdesk@bentley.edu or 781-891-2300.