Our Turn: Library Responds to 14 Days to Have Your Say!

December 14, 2012 by admin · Comments Off 
Filed Under: miscellaneous

The staff of the Bentley Library thanks everyone who submitted their comments, suggestions, criticisms, and compliments during the most recent installment of the 14 Days to Have Your Say blog (October 10 – October 23, 2012).

During the time that the blog was open, the library staff only read/listened to the conversation, hoping to encourage a free and open discussion.  Now that everyone has “had their say”, we’ll address those issues that arose most frequently (though be assured that we read closely every comment made!).  Rather than reply to the numerous posts/comments individually we have grouped similar posts together to allow for a more concise response.

Please use the links in the right sidebar to view our responses by category, or click here for the full document.

P.S. We’re still listening!  We’d like to remind you that you don’t have to wait for the next 14 Days to Have Your Say! blog to voice your opinion or make a recommendation. Simply use the “Contact Us” link on the library’s website and send us your feedback anytime.

Thank You For Participating in 14 Days to Have Your Say!

October 24, 2012 by admin · Comments Off 
Filed Under: miscellaneous

The Bentley Library would like to thank everyone who took the time to contribute their feedback and suggestions to the 14 Days to Have Your Say! blog. Between October 10 and October 23 we recorded 3,158 blog views and logged ­­­73 posts and 28 comments.

You gave us much to consider, and over the next couple of weeks we will be reviewing what everyone had to say. Stay tuned….we promise to post our responses as soon as we possibly can. In the meantime, if you have additional comments, suggestions or feedback to make, please contact the library at library@bentley.edu.

24 Hours

October 23, 2012 by Lu · Comments Off 
Filed Under: hours

If student can have access into library beyond the operating hours by swiping the Bentley ID card, or at least a specified 24hrs study square, that would be great for those students who have to stay at night or come early in the morning.

Hours, Microwave, Mobile Desktops, Study Room

October 23, 2012 by Anonymous · Comments Off 
Filed Under: equipment, group study rooms, hours

1. Longer hours during the weekend.
2. Microwave and small lounge that allows students to eat and have a study break.
3. More mobile wooden desk top
4. More group study rooms or areas


October 23, 2012 by Clock Life · Comments Off 
Filed Under: miscellaneous

The library clock does not ring at each quarter hour. It rings about 3 minutes early. As it is seen as the main symbol of Bentley, it shows inaccuracy of our institution. Thus, to atone for this, the clock tower needs to ring “on time”.

Internet-less zone

October 23, 2012 by Alfred · Comments Off 
Filed Under: study space

The internet is more often than not a distraction to my studying. I am far less productive with it. To make matters worse there is not a place on campus without it. It would be nice if there were a section (doesn’t need to be big) students could go to where there would be no wi-fi. True, I could easily turn wi-fi off on my computer, but it’s still there and tempting the user.


October 23, 2012 by Anonymous · 1 Comment 
Filed Under: hours

Longer hours during the weekend would be greatly appreciated, especially for athletes who may not be allowed to go out on Friday and Saturday evenings. It is very difficult to study in dorm rooms and dorm study rooms due to the high level of noise on weekend nights.

hot water, temperature, extended hours

October 23, 2012 by Jade · Comments Off 
Filed Under: environment, hours

1. There is only cold drinking water provided in the library. Could library provide some hot drinking water for students who do not have a so “strong” body?
2. The temperature of library is too cold in summer. Really cold! It does not save energy either.
3. Longer library opening hours

Clouds of Smoke

October 23, 2012 by Nate · Comments Off 
Filed Under: environment, facilities

The clouds of cigarette smoke (and accompanying cigarette butt litter) all over campus is a constant annoyance and health hazard, particularly right outside the library. The 25 ft rule is routinely ignored and left unenforced. I shouldn’t have to smell like an ash tray just because I went to the library.

mobile desk

October 23, 2012 by B · Comments Off 
Filed Under: environment, equipment

more of those mobile wooden desk tops for the sofa-like chairs. those things are sweet, but sometimes i dont see them around

Web database UI improvements

October 23, 2012 by Lynn L, · Comments Off 
Filed Under: databases & online resources

While I think the selection of databases we can access through the library is really good, I find that it isn’t easy to identifying which DB should be used and cross DB search isn’t always effective. The search interface needs usability work. I recognize that the DB are from different vendors, so I don’t know if there is anything you can do to improve this.

Can you work with the DB vendors about the Bentley student credentials being recognized when using the library DB access remotely. I can be signed in every way I can (my Bentley, blackboard, try to set up log-ins for the services) and will still hit authentication and not-valid-user errors with some of the DBs (the only one that is consistently without that issue is EBSCO Premium). There are DBs that I try to access through the library site that I have never successfully managed to authenticate and retrieve the journal article.

Longer hours, more respect

October 23, 2012 by Madhu Narayan · Comments Off 
Filed Under: hours

I think if the library had extended hours everyday, not just on weekends, it would benefit all students.

A lot of students also tend to “whisper” in the quieter study areas… except they aren’t whispering. Someone monitoring the noise levels regularly on all the floors would be really helpful for those students who come to the library for some peace and quiet.

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