Library Operations Update: November 30 - December 23

Important Library Operations Updates

As Bentley transitions to online learning for the remainder of the trimester, we wanted to remind you that Bentley Library services, resources, and assistance will continue to be available online to the entire Bentley community. Library staff are here to assist you with your courses and research.  

Below is a summary of the library’s planned services and resources for the period of November 30 (first day of virtual learning) until December 23 (the last day of the trimester). Please check back for updates, or visit the Library Fall 2020 operations page.

Please contact us at or 781.89.2168 if you have any questions.


Visiting the Library 

  • Like the rest of campus, the library building will be closed to patrons starting Wednesday November 25; however, staff will still be on hand doing the important work of getting library materials into the hands of the people who need them.
  • You can request items be pulled from our physical collections using the “Request” button in the online catalog. We will have them waiting for you for contactless pickup, which will be held Wednesdays (starting December 2 until December 23) from 9am-5pm.

As always, our online research databases, eBooks and streaming film collections can be accessed from anywhere at any time. 

ILL and Scan on Demand

  • Faculty, staff, and students may continue to place Interlibrary Loan and Scan on Demand requests for books, articles and book chapters. If you do not plan to visit campus after Thanksgiving break, we strongly encourage you not to place ILL requests for physical book items and instead place requests for needed chapters.  (Note: Copyright limits do apply.) 
  • Please return any ILL items you have in your possession with upcoming due dates prior to leaving for break. If you have any questions, please contact our Interlibrary Loan Department by sending an email to  

Returns and Due Dates 

  • Do you currently have library books or DVDs? Check your due dates by logging in to your library accountIf you have materials checked out but are not planning to return to campus for the Spring Trimester, we kindly ask you to return that material before leaving campus. 
  • If you are planning to return to campus for the Spring Trimester, you can return or renew your items; books will be due back January 19th.  Should you need other materials, such as DVDs, for this extended period of time, please let us know and we will adjust due dates accordingly.  

Online Resources and Research Help 

Online Library Services Help

If you have questions about borrowing/renewing books and other library items, Interlibrary Loan (ILL), Scan on Demand, Course Reserves, or Museum Passes, please contact Library Services via phone 781.891.2168, email or live chat. Library Services is available Monday – Friday, 8:00 a.m. – 6:00 p.m.

Stay Updated 

Visit and follow @BentleyLibrary on TwitterInstagram, and Facebook for updates and current news. 

Fall 2020 Library Opening: Know Before You Go!

Welcome back, Falcons! The library will provide services and resources online during the first week of classes. Our doors will open to the Bentley community on Tuesday, September 8.  Below are important things to know about the library’s operations this fall trimester. For more detailed information, FAQs, and to check for updates, visit the Back to the Bentley Library guide.

Key Opening Dates

For detailed hours information, including virtual Reference Desk hours, view the library hours calendar.

Monday, August 31 –
Friday, September 4
Online services and resources only
Saturday, September 5 –
Monday, September 7
Labor Day holiday: All online help services closed
Tuesday, September 8Library building opens

Visiting the Bentley Library (starting Tuesday, September 8)

  • The library is operating in accordance with state and university COVID-19 public health guidelines. All library users and staff are required to wear face coverings, maintain 6 feet physical distance, and practice hand hygiene. Please perform your daily health self-check and stay home if you have any symptoms of COVID-19.
  • The library is instituting card swipe access this trimester. All Bentley students, faculty and staff will need to swipe a current Bentley ID at the main entrance to enter the building.
  • Building occupancy will be limited and monitored. Due to the occupancy limits, we ask that you please be courteous to others and mindful of your time in the library. Do not leave any personal belongings in the building, as you may not be able to re-enter to get them if we are at capacity.
  • Disinfecting wipes and hand sanitizer are available throughout the library. Please wipe down any shared surfaces before and after you use them.
  • Food is prohibited in the library until further notice.

Study Rooms and Spaces

  • The library’s study rooms are subject to reduced capacity and physical distancing guidelines. Many study rooms are limited to single occupancy; some of the larger rooms accommodate two people. Please check the occupancy sign posted on each room. Study rooms are available on a first come, first served basis. Reservations are not available.
  • Furniture has been removed and rearranged to ensure proper physical distancing. In areas where furniture has not been reconfigured (e.g. study rooms), signage will clearly indicate the allowable occupancy.
  • Face coverings are required in all library spaces at all times, including in study rooms, study carrels and pods, and at study tables.

Borrowing Library Materials and Using Course Reserves

  • The library’s stacks are open and you may browse without restrictions while maintaining proper physical distance.
  • To minimize face-to-face interactions, we request that you use the library’s self-check machine to check out your items.
  • Please return your library items in the book return drop, located at the main entrance.
  • Returned items will be quarantined for a period of 3 days before being re-shelved or checked out to anyone else. The exception to this policy is Course Reserves, which circulate in-house for short periods of time. In order to ensure that all students have timely access to Reserves materials, they will not be quarantined. We remind you to wash your hands before and after using all library materials.

Online Resources and Research Help

Whether you are near or far, the library website——is your portal to accessing online library services and resources.

  • Your Bentley email address and password grant you remote access to most library databases and electronic resources.
  • Research assistance will be provided online throughout the trimester. Reference Librarians are available to help via live chat, email (, and text (781.728.0511). You can also book an appointment for a research consultation via Zoom. Virtual Reference Desk hours and contact information are posted on the Research Help page.
  • Librarians have created research guides for popular topics and specific classes such as GB112 and GB214. The guides are a great help in getting started when doing research for projects and papers.
  • The library provides free subscriptions to The New York Times, The Wall Street Journal, and the Financial Times online. Visit the Current News guide for registration details.

See more details about remote library services and resources at Getting Starting @ the Bentley Library – Online!

Computers & Printers

Computers and printers (color and B&W) are available for you to use if you need one. To install the Bentley print drivers on your laptop, visit the Falcon Printing website. You will also find information about printing funds and costs on that site.

Get Updates

Don’t forget to follow @BentleyLibrary on Twitter, Instagram, and Facebook for updates, news, events, and photos.

We look forward to seeing you—whether in person or online—this trimester! If you have questions, please reach out to us. We are here to help.