All ProQuest databases, RefWorks, and Ancestry Library will be offline for product upgrades from 10:00 p.m. on Saturday, January 27 until 6:00 a.m. Sunday, January 28, 2018 (EST).
Please contact the Reference Desk at 781.891.2300 or refdesk@bentley.edu if you have questions or need assistance.
Update – 9:07 a.m., Thursday, June 6, 2017: We are happy to report that the OverDrive sign-in problem has been fixed. Please contact us if you continue to have a problem or need help. Thank you again for your patience while we worked to resolve the issue.
We are very sorry to report that access to the OverDrive downloadable book platform has been disrupted for some Bentley users. The problem has been reported, and we hope that the issue will be resolved quickly. An update will be posted here when access has been restored. You can also follow the library’s updates on Twitter and Facebook.
Our apologies for the inconvenience. Please contact the Reference Desk at 781.891.2300 or refdesk@bentley.edu if you have any questions.
In response to student requests received during 14 Days to Have Your Say!, 32 new study carrels and new standing workspaces are being installed in the library this week.
Construction and electrical work will be occurring on the upper level and on the main floor near the reference desk starting Tuesday, June 23rd. The work is scheduled to be completed by Friday, June 26th. Please try the lower level if you are looking for a quiet escape.
Thank you for your cooperation and support as we continue to improve the library’s study spaces. Have questions or concerns? Talk to any library staff member, comment here, or send an email to library@bentley.edu.
On Thursday, April 9th, network services will be upgrading the wireless access points in the library. There will be minor disruptions to wireless network access while the upgrades are occurring.
Patrons can continue to access the internet using the library’s public computers and laptop users may connect to the network using an ethernet cable. Ethernet cables may be borrowed from the Computing Services Help Desk and the Library Services Desk.
We apologize for this inconvenience and thank you for your patience.
Due to scheduled network equipment upgrades, the wireless network in the library will not be accessible Friday, December 19 – Tuesday, December 23.
Library patrons will be able to access the internet using the library’s public computers or by connecting their laptop to the wired network with an ethernet cable. Ethernet cables will be available to borrow at the Computing Services Help Desk and the Library Services Desk.
If you have questions or need assistance please ask at the Library Services Desk or Reference Desk. We apologize for this inconvenience.
We are sorry to report that we are still experiencing intermittent problems with Encore (aka the search box on our home page). As you know, Encore search is used to find books, DVDs and articles from some of the library’s databases. But did you know that when Encore is down you can easily find these things using other search tools and databases?
There are two ways to access the library’s databases when you want to search for articles on a topic:
If you know the title of article and the name of the journal, you can track down the article using the “Journal Finder”:
If you need help with anything listed above, just ask! To get help from a reference librarian please visit the Reference Desk, call 781.891.2300, email refdesk@bentley.edu, use our chat/IM widget, or text 781.990.2273. You can find the Reference Desk hours on the Ask a Librarian page.
The search box on the library’s homepage (a.k.a. “Encore”) is not functioning properly. We’re working to get it fixed, but in the meantime you can search for books & DVDs using the “Classic Catalog“. To search for articles please start at either the Databases A-Z page or the Databases by Subject page.
If you need help locating library items or conducting research, please stop by the Reference Desk, email refdesk@bentley.edu, call 781.891.2300 or contact us via IM/chat. We apologize for the inconvenience.
If you have any questions about this outage, or need help finding library materials while the catalog is offline, please come to the Reference Desk or contact a reference librarian at refdesk@bentley.edu or 781.891.2300. We apologize for the inconvenience.
