Downtime Alert! Catalog & Circulation Systems Offline January 3


Resolved 01/03/19 at 4:30pm: All library systems are now back online. Please let us know if you experience any problems. Thank you!


Update 01/03/19 at 3:30pm: We’ve run into a problem with this morning’s migration. Access to the catalog is currently unavailable. We will continue to post updates here. We apologize for the inconvenience and appreciate your patience!

Due to a planned system migration, the library catalog, Encore search platform, interlibrary loan, reserves, and circulation system will be unavailable on Thursday, January 3, from 9:00 a.m. – 1:00 p.m.

You may still access our databases, ebooks, and streaming films during this time.

We apologize for any inconvenience this causes. Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

Downtime Alert! Circulation & Catalog Systems Offline Fri. 10/19, 4-8am

The upgrade that was initiated on Monday is scheduled to be completed this Friday, October 19, between 4:00 a.m. and 8:00 a.m. During this time the library’s catalog, Encore, Interlibrary Loan, reserves, and circulation systems will be unavailable. You may still access our databases, ebooks, and streaming films.

We apologize for any inconvenience this causes, and thank you for your patience. Please contact the Reference Desk at refdesk@bentley.edu or 781.891.2300 if you have any questions.

Database Alert! OverDrive Issue Reported [Resolved]

Update – 9:07 a.m., Thursday, June 6, 2017:  We are happy to report that the OverDrive sign-in problem has been fixed. Please contact us if you continue to have a problem or need help. Thank you again for your patience while we worked to resolve the issue.

 

We are very sorry to report that access to the OverDrive downloadable book platform has been disrupted for some Bentley users. The problem has been reported, and we hope that the issue will be resolved quickly. An update will be posted here when access has been restored. You can also follow the library’s updates on Twitter and Facebook.

Our apologies for the inconvenience. Please contact the Reference Desk at 781.891.2300 or refdesk@bentley.edu if you have any questions.

Coming Soon… New Study Carrels and Standing Workspaces

In response to student requests received during 14 Days to Have Your Say!, 32 new study carrels and new standing workspaces are being installed in the library this week.

constructionconeConstruction and electrical work will be occurring on the upper level and on the main floor near the reference desk starting Tuesday, June 23rd. The work is scheduled to be completed by Friday, June 26th. Please try the lower level if you are looking for a quiet escape.

Thank you for your cooperation and support as we continue to improve the library’s study spaces. Have questions or concerns? Talk to any library staff member, comment here, or send an email to library@bentley.edu.

Wireless Network Upgrade & Wifi Disruptions on Thursday, April 9

alertOn Thursday,  April 9th,  network services will be upgrading the wireless access points in the library. There will be minor disruptions to wireless network access while the upgrades are occurring.

Patrons can continue to access the internet using the library’s public computers and laptop users may connect to the network using an ethernet cable. Ethernet cables may be borrowed from the Computing Services Help Desk and the Library Services Desk.

We apologize for this inconvenience and thank you for your patience.