Due to a scheduled a maintenance outage, RefWorks will be unavailable on Saturday, April 10, from 10:00pm until midnight. If you have any questions about this outage please contact the Reference Desk at refdesk@bentley.edu or 781-891-2300.
Category: issues & outages
Group Study Room Reservation System is Now Available
We are pleased to report that we have completed an update to the group study room reservation system. The reservation system is now available for use. If you experience any problems please contact Library Services at libraryservices@bentley.edu or 781.891.2168. We apologize for the inconvenience and thank you for your patience.
Group Study Room Reservation System is Being Updated; System is Temporarily Unavailable
The group study room online reservation system is being updated during the week of Spring Break. During this update the reservation system is unavailable for use. We will post an update as soon as access to the system is restored. We apologize for the inconvenience.
Resolved! My Library Account Access Has Been Restored.
We are pleased to announce that online access to “My Library Account” has been restored. My Library Account users may now access their accounts, place holds, and renew items. If you have questions about your account, or are experiencing difficulties, please contact Library Services at 781.891.2168 or libraryservices@bentley.edu.
Alert! Online Access to “My Library Account” Is Unavailable
[Friday, January 15, 2010 @ 9:15am] We are currently experiencing a technical issue with all “My Library” library accounts which is affecting online account access and online renewals. If you have questions about your account, or would like to renew an item, please contact Library Services at 781.891.2168 or libraryservices@bentley.edu. We apologize for the inconvenience.
Important Notice! Library Closing at 10:00pm Tonight (Tuesday, October 20)
Due to the recent power interruption, Facilities will be conducting an emergency repair this evening. A power shutdown is necessary in order for the repair to occur and will affect portions of upper campus, including the library. Therefore, the Bentley Library will be closing at 10:00pm. The Library will reopen on Wednesday, October 21, at 7:30am. We apologize for the inconvenience.
Update: Internet & Databases Will Be Available In Library On Saturday, July 11
UPDATE TO YESTERDAY’S ANNOUNCEMENT ABOUT THE NETWORK OUTAGE ON SATURDAY, JULY 11:
The Bentley Help Desk has notified the campus of a planned campus-wide network outage for Saturday, July 11, 2009, from 6:00am – noon, due to new network equipment being installed in the Lindsay Data Center. During this time, the library’s catalog and databases will be unavailable to all users (on and off-campus).
- During this time the internet and online library databases will be available in the library only (ask at the Reference Desk for assistance with accessing the databases).
- The library catalog will not be available from either on- or off-campus.
- Off-campus users will not have access to the library databases.
Please contact the Reference Desk if you have questions or need further assistance. We apologize for the inconvenience.
Planned Campus-Wide Network Outage: Saturday, July 11; 6:00am-noon
The Bentley Help Desk has notified the campus of a planned campus-wide network outage for Saturday, July 11, 2009, from 6:00am – noon, due to new network equipment being installed in the Lindsay Data Center. During this time, the library’s catalog and databases will be unavailable to all users (on and off-campus). We apologize for the inconvenience.