Forrester Research is a research and advisory firm serving professionals in three distinct client segments, business technology, marketing and strategy, and the technology industry.  Forrester provides coverage of 13 different “roles” including Customer Experience, Application Development & Delivery, Enterprise Architecture, and Analyst Relations.

The Bentley Library provides access to over 11,000 Forrester reports.  Reports are graphic rich and all tabular data can be downloaded as standalone slides or included in the PDF or ZIP format of each individual report.   Each proprietary report is prepared by a Forrester analyst.   All reports have author provided tags so users can quickly access like content from Forrester.  Forrester has over 100 analysts covering all of Forrester’s content areas, with many analysts updating blog content on a regular basis.

Forrester’s Advanced Search feature allows users to search by full-text, report summary, title, and tables and charts.  Search results can be refined by Forrester Analyst, role characteristic, region, and industry.  Recently Forrester has created “Playbooks” that organize reports based on content across all roles.  Playbook frameworks guide critical decisions with integrated reports, tools, and insight, designed for business technology professionals, marketing and strategy professionals, and technology industry professionals.

Forrester Research is available to all current Bentley students, faculty and staff.  A link to Forrester can be found on the Bentley Library’s databases page (http://library.bentley.edu/research/databasesaz.asp).  Graduate and undergraduate students who wish to access Forrester should contact the Reference Desk at refdesk@bentley.edu or 781.891.2302 to be provided with credentials for one of the Library’s shared accounts.  Faculty, staff and PhD students are eligible to have individual Forrester accounts and should contact Stephen Tracey (stracey@bentley.edu) to learn more about accessing Forrester Research.