78 (and counting!) Things You Didn’t Know About the Bentley Library

Whether you’re a heavy user of the library or only have a vague idea of our existence, there’s probably a lot you didn’t know about the way this place works. We polled the staff and came up with 78 things you might not know about the library. Can you think of any others? Something you were surprised to learn that you suspect your fellow Falcons don’t know about? Tell us in the comments, and we’ll add it to the list.

78 Things You Didn’t Know About the Bentley Library

 

  1. The library has more than 6,000 DVDs—from The Sopranos to Inside Job to Casablanca—and you can borrow them for free.
  2. Everyone at Bentley has an online library account. You can log in through the library’s catalog to place holds and renew items.
  3. Each academic year, around 260 classes come to the library’s Research Instruction Center for personalized instruction sessions with our reference librarians.
  4. During the academic year, the library is open 110.5 hours per week.
  5. Through the library, Bentley affiliates have access to the full text of more than 35,000 magazines, journals, and newspapers.
  6. The Bentley School of Accounting and Finance was established in 1917, but the first Bentley library was not founded until 1958. Professor James Boudreau was the first director.
  7. The Baker Library Collection is named after Solomon R. Baker ’24, who donated $250,000 to Bentley when it broke ground in Waltham.
  8. The library’s clock tower was built in 1973, five years after the rest of the building was completed.
  9. The library has lockers downstairs where you can stash your stuff for the day. Check out a key at the Library Services Desk!
  10. Never attended an opening reception at the art gallery in the library? You’re missing out on free food and a chance to talk to the artist.
  11. The library has a collection of online research guides assembling the best resources for different subject areas and courses. Our most popular subject guide is Accountancy, and the most popular class guides are for GB301.
  12. The library’s Bowles Room is named for Edward L. Bowles, former Trustee Emeritus and world-renowned scientist who donated his personal library to Bentley College in the early 1980s.
  13. The library’s Bowles Room has six DVD players so you can watch movies that have been placed on reserve.
  14. There are two public scanners in Computing Services on the lower level of the library building.
  15. There is a fax machine on the lower level of the library where you can send documents anywhere in the world free of charge.
  16. The library has eight regular printers and one color printer. You can print to them from any campus computer.
  17. Cell phone dead? Use one of the library’s old-school pay phones, located at the bottom of the front staircase. On-campus calls are free.
  18. The Careers Collection on the second floor of the library contains hundreds of career guides and job search skills books.
  19. Time to kill between classes? Sit and enjoy a magazine in the Current Periodicals section on the main floor of the library. Yes, you could read them online, but isn’t it more relaxing to flip through the glossy pages of People or Rolling Stone while you enjoy your latte?
  20. The library’s vending machines not only dispense Pepsi, Cheetos, and M&Ms, but also index cards, highlighters, and Tylenol.
  21. Reference librarians love nothing more than to help you with your research. They’ll answer your questions in person at the Reference Desk or via email, IM, and phone.
  22. Large, colorful building directories on the wall near all the library staircases can help you locate your study room, that certain section of the stacks, or the nearest restroom.
  23. To ensure that we always have the most popular bestsellers on the shelf, the library leases—not buys—all of our popular reading books. Books that aren’t as popular anymore are returned to make room for new items.
  24. The library has more than 600 audiobooks. They come in two formats—CD and Playaways, pre-loaded MP3 players.
  25. Laptop being fixed? There are 120 public computers in the library.
  26. Beware—laptop batteries get very hot! Protect yourself by using a lap desk. The library has them on hand in the main floor reading room.
  27. Looking for a super-quiet place to study? Try a study carrel on the top floor of the library.
  28. The library subscribes to more than 80 research databases that give you access to hundreds of thousands of articles and reports.
  29. The library has passes for free or reduced admission at area museums, including the Museum of Fine Arts, the Museum of Science, the New England Aquarium, and the Franklin Park and Stone Zoos.
  30. Members of the Bentley community are welcome to borrow books from the Brandeis library. Cards are available at the Library Services Desk.
  31. The library offers workshops on conducting research and citing sources throughout the school year. We advertise them in our monthly email newsletter, on Facebook and Twitter, and in the library’s In the Know blog.
  32. Each library group study room has its own thermostat. You can control the temperature within the range of 68 to 72 degrees.
  33. If you access Google Scholar through the library’s databases page, it will recognize you as a Bentley user and link you to articles in many of our databases.
  34. The full text of the Wall Street Journal going back to 1889 is available through ProQuest. Factiva has it too, from 1979 to the present.
  35. Looking for the full text of the New York Times? You can find it in ProQuest going back to 1857.
  36. The library has an archive of school newspapers going back to 1959.
  37. The library’s reference collection is a trove of information you won’t find anywhere else—including statistics, historical information, and well-researched overviews of topics. Our expert reference librarians can help you find anything you’re looking for, too.
  38. Save time formatting your Google Scholar citations! You can export them to your RefWorks account to cite later.
  39. Faculty videos can be checked out by any Bentley community member for three days (unless, of course, a video is on reserve for a class).
  40. ProQuest is the library’s most-searched database, averaging 25,000 searches per month.
  41. Bentley has won several awards in the Business School Beanpot Case Analysis competition. The library houses the plaques—you can find them near the Current Periodicals section.
  42. The library has more than 7,000 autobiographies and biographies on people ranging from Jackie Robinson to Sarah Palin.
  43. The chimes you hear coming from the clock tower are not actually bells. It’s a recording!
  44. The library’s self-checkout station is a quick and easy way to check out your books and DVDs.
  45. On average, the library adds 1,000 new e-books per month to the collection.
  46. The library employs more than 30 students who perform work vital to our operation, from processing new books to checking out DVDs and delivering the mail.
  47. The Opposing Viewpoints book series can help you prepare for a paper, presentation, or speech. The library has 237 of these titles on topics from cyber crime to illegal immigration to teen drug abuse.
  48. The library receives nearly 10,000 new physical books per year..
  49. Reference librarians with specialized knowledge of particular subject areas read hundreds of reviews and scour catalogs to select books for the library’s collection.
  50. Each year, all 10,000 new books are ordered by just two people from the library’s technical services staff.
  51. The library has digital voice recorders that you can check out to record interviews or lectures.
  52. Anyone can submit a review to the library’s book review blog, Book Buzz.
  53. The library is open 24 hours during finals.
  54. The library was entirely renovated in 2006 for $17 million. During the renovation our collection of 200,000+ books and DVDs was packed up and sent to a storage unit.
  55. The library has a small but growing collection of graphic novels, including classics like Watchmen and Ghost World.
  56. You can suggest books and DVDs for us to add to the library’s collection. If we purchase the item, we’ll let you know. Submit your requests via the Suggest a Purchase form on our web page.
  57. You can follow us on Twitter, like us on Facebook, and check in at the library on Foursquare.
  58. Look out for the big jar of free highlighters that appears periodically at the library’s Reference Desk!
  59. You can check out headphones to use in the library at the Library Services Desk.
  60. The library has guides for many popular standardized tests, including the LSAT, GMAT, GRE, CPA, CFA, CISA, and CIFM exams.
  61. Two Bentley reference librarians have appeared on the quiz show Jeopardy!.
  62. Holding a conference call in a library group study room? You can borrow a conference phone from the Library Services Desk.
  63. The library’s catalog includes not only the collections housed in the library building, but also materials in the Center for Business Ethics and Women’s Center libraries.
  64. Wondering where the Dewey Decimal call numbers are? Like most academic libraries, Bentley uses the Library of Congress classification system—based on the books held by the Library of Congress—to organize and shelve books according to subject.
  65. The library owns copies of books written—and owned!—by Harry Bentley.
  66. Since 2004, the interlibrary loan staff has processed more than 50,000 requests.
  67. The library borrows and loans materials worldwide through interlibrary loan. Our books have travelled to Denmark, South Africa and Brazil.
  68. The Bentley book that has been requested the most through interlibrary loan is The Ancient Secret of the Flower of Life.
  69. The journal held by the Bentley Library that has been requested most often by other libraries, with more than 500 requests for articles, is the International Journal of Mobile Communications.
  70. Because some library materials are only available on microfilm, we have a microfilm reader in the Bowles Room. You can scan and save articles to a PDF or JPG file.
  71. Interlibrary loan isn’t just for books! You can request articles, DVDs, CDs, and audio books—all for free.
  72. All current Bentley students can get a library card at the Waltham Public Library.
  73. In 2010, 705,308 people walked in or out the doors of the library (did you know the security gates measure that?). That’s an average of 58,000 people per month!
  74. Bentley Library patrons checked out 53,605 items in 2010. That’s an average of 4,400 books, DVDs, and other items a month.
  75. On average, the reference librarians answer 6,000 questions a year—in person, over the phone, and through IM and email.
  76. For the 2009-2010 school year, the most circulated popular reading title was The Lost Symbol by Dan Brown. From the stacks, the book that circulated the most was Freakonomics, by Steven D. Levitt and Stephen J. Dubner.
  77. The library has 24 group study rooms. On a busy day in April 2011, there were 353 individual reservations for those rooms.
  78. The library has 19 staff members who do everything from answering reference questions to ordering and processing books to managing course reserves and keeping the building running smoothly. Eleven members of the staff have a master’s degree in library science, and two are Bentley alums!

Library Snapshot Day

On Wednesday, April 13, the library participated in Library Snapshot Day, a statewide event scheduled to coincide with the American Library Association’s National Library Week. On Snapshot Day, libraries throughout Massachusetts collect statistics and other information to illustrate a typical day in the life of the library—a snapshot, as the name implies. Snapshot Day shows the value and contributions of libraries to communities around the commonwealth, whether the community is a school, a town or city, or a college campus.

For this year’s Snapshot Day, the Bentley Library’s first, we compiled statistics about library use on Wednesday, April 13. Like most other libraries, we collect these numbers every day, but they’re mostly for internal use. Last week they were meant to be shared.

Here’s a picture of April 13, a typical Wednesday at the Bentley Library, according to our usage statistics:

  • More than four thousand people visited the library—4,495, to be exact.
  • It’s late in the semester, so our group study rooms were busy with students working on projects and, well, studying in groups. We had a total of 353 reservations throughout the day.
  • The circulation desk processed 490 items: 294 items borrowed and 196 items returned, including course reserves.
  • The interlibrary loan department received 70 requests for materials from Bentley patrons and those at other libraries, including 34 borrowing requests and 36 lending requests.
  • The reference staff fielded 37 questions, including 26 questions about research or academic help and reference sources. The total of 37 includes questions asked in person and those that came in over the phone and through instant messages or email.

We also asked patrons using the circulation and reference desks to complete a short survey telling us how they were using the library that day. Without knowing what people are doing here, we can’t interpret the usage data.

Here’s what a small, unscientific sample of 72 Bentley Library patrons had to say about what they were doing at the library last Wednesday.

What did you do at the Bentley Library today?

  • Check out an item: 32
  • Class visit: 2*
  • Homework: 39
  • Research: 24
  • Quiet place to study: 25
  • Read: 23
  • Use the Internet: 22
  • Attend a meeting: 16
  • Attend a program: 2
  • Other: 9

*This number would often be higher, but we didn’t have any formally scheduled class instruction sessions last Wednesday.

We’re here to serve the entire Bentley community, so we also wanted to know who was using the library on Snapshot Day.

What is your role at Bentley?

  • Undergraduate student: 52
  • Graduate student: 14
  • Faculty: 4
  • Staff: 2
  • Waltham resident (includes those who selected other options): 2

We also asked about how the library helps patrons with their academic work, research, and teaching. Two of the major themes in your responses were quiet study space and access to resources such as books and databases, but that wasn’t all. Here are some representative highlights.

“Provides a space away from my room to get work done.” –Undergraduate student

“Place to study and collaborate.” –Graduate student

“Provides newspapers, resources, and a quiet place to study.” –Undergraduate student

“Self-advancement.” –Faculty member

“Quiet, printer.” –Graduate student

“I like to take the reserve books out.” –Undergraduate student

“The databases are great.” –Undergraduate student

“I get a great amount of help from the reference librarians.” –Faculty member

“Research guides are great! Make more!” –Undergraduate student

“[Reference] librarians help find useful resources.” –Undergraduate student

“Great resources and books for papers.” –Undergraduate student

“Headphones when I forget mine.” –Undergraduate student

“Great books, nice people.” –Staff member

The library staff would like to extend a big thank-you to everyone who helped out with Snapshot Day. We look forward to a bigger and better event next year.

Do you have ideas for ways we could make Snapshot Day more fun and more interactive? Please tell us, and know that your comments and suggestions about how you use the library are always welcome—on Snapshot Day and throughout the year.

While You Were Out

In January, when most Bentley students are enjoying some hard-earned time off away from campus, the library is a busy place. For many members of our staff, January is a time to catch up on projects that end up on the back burner during the fall. It’s also a period of intense, focused activity as we prepare for the start of the spring semester.

I asked the library staff to share how they spent their time in January to give you an idea of what we do to keep the library humming along day in and day out all year round. Here are some of the things they did.

  • Various members of the staff interviewed candidates for three open positions in the library, including two full-time circulation jobs.
  • The Technical Services department purchased, received, and processed 654 new titles for the collection.
  • Technical Services also added 610 new titles to the Books 24×7 electronic books collection and 926 new titles to the electronic collection of government documents.
  • The circulation department (aka Library Services) changed the overdue fines for popular DVDs from $4 per day to $1 per day. Circulation staff put new labels on the DVD cases to reflect the change (that’s a lot of scraping and sticking, folks).
  • Reference librarians assigned to sections of GB301 for the spring semester got research guides together for their classes.
  • Those new titles mentioned above? Many of them were ordered by Reference staff doing collection development work to expand and update the library’s holdings in specific areas.
  • Another aspect of collection development is looking at items in the library’s collection that haven’t been used in a long time and deciding whether to keep them. One librarian is focusing on the popular fiction collection, moving out older titles that haven’t circulated in many years—sometimes since before most members of the current freshman class were born—to make room for new fiction.
  • The research and instruction coordinator worked with professors to schedule library instruction sessions for spring semester classes and planned a study about current student research habits so that the library can serve you better in your research.
  • Interlibrary Loan lent and received books from libraries in the United States, Canada, China, and Italy (and that’s in a quiet month for ILL).

That’s not everything, of course—just what our busy staff could remember and chose to share. Librarians don’t have a catchy slogan or anything to explain to you what our work is about, but if you visit the library regularly, you see it in action around you. If you’re curious about anything we do here, drop us a line.

Follow Us on Facebook and Twitter

The Bentley Library has taken the plunge and joined the social media universe. Many of us in the library are avid followers of social media, getting our news from Twitter and keeping up with friends on Facebook, just as you do. Knowing where we’re all gathering on the web, we decided that the library should have a presence on the networks we’re frequenting already.

You can now find the Bentley Library on Twitter (@BentleyLibrary) and Facebook (http://www.facebook.com/bentleylibrary). Through these channels, we will bring you news and information about all kinds of happenings at the library, from classes you can take to new books and movies you can check out. We’ll also provide interesting links about Bentley, libraries in general, and information we think you might find helpful or interesting. If this experiment takes off, we hope to build a Bentley Library presence on other social media channels that you’re using so we can continue to connect with patrons—faculty, staff, students, and community members alike—in your corners of the internet.

We can’t do this without help from our friends and followers, though. If you’re following us on Twitter or you like us on Facebook, let us know how we’re doing. We want to hear about what you like and what you don’t like, what you want to hear more about and less about, and any fun ideas or news tips you might have. Librarians Katy Aronoff and Lisa Curtin are in charge of our social media accounts, and you can contact them through Facebook and Twitter or regular old email.